My Souq

Yes, we allow to open parcel when you received your parcel, first open your parcel confirm it & check it then pay money. Must record video during open your parcel. Thanks

It depends on your area where you are. In Saudi Arabia, Orders processed immediately and it will take 5-7 business days to arrive.

Yes — Free Standard Shipping applies on all orders in Saudi Arabia

Returns accepted within 14 days of delivery.
Items must be unused, in original condition, and in original packaging.
Refunds are issued to your original payment method after inspection.
All orders are covered by Buyer Protection — full refund or replacement if your order is lost, damaged, or not delivered.

You can contact us through our contact page! We will be happy to assist you.